Refund & Cancellation Policy

Advertisers add funds to a prepaid wallet, then allocate budget to campaigns. You are charged from your wallet only as real impressions and clicks are delivered. Unspent wallet balance and undelivered campaign budget are never consumed.

You can pause or stop a campaign at any time from the advertiser portal. When a campaign is paused, no further impressions are served and no further spend occurs.

Unused wallet balance (funds not yet delivered as impressions/clicks) may be refunded on request to the original payment method. Email us from the account’s registered address; eligible refunds are processed within 5-7 business days.

Spend on impressions and clicks already delivered is non-refundable. Spend on campaigns later found to violate our Acceptable Use Policy is non-refundable.

If a payment is debited but your wallet is not credited, or you are charged twice, contact us with the transaction reference - we will verify and refund any duplicate or failed charge in full.

Payments may be made in USD or INR. International (USD) payments are settled and any refunds issued in the original transaction currency where supported by the processor.

For any billing or refund request, see our Contact page.